Shipping
Options and Charges
Delivery to your
home/office
For deliveries within Malaysia,
please select Malaysia Shipping Rates for
shipping methods. A flat rate of RM8 will be charged on
orders below RM100. FREE delivery for orders
of RM100 and above. All deliveries are shipped
via Poslaju Malaysia.
For deliveries to other ASEAN countries,
please select ASEAN Shipping Rates for
shipping methods. A flat rate of RM15 will be charged on
all orders. All deliveries are shipped using Registered
Post.
Please note that payments must be made using the NBePay
payment method. Orders will be processed and sent off within
24-48 working hours from time of successful payment.
For Poslaju's delivery time frame, please refer to www.pos.com.my
Personal collection
at designated spots
Personal collection currently unavailable till further notice
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Return and Exchange
Policy
Due to hygiene and local health and safety regulations, we
are not able to accept returns/exchanges of products sold.
Samples are available for most of our products at affordable
prices, so do test the colors before committing to a large
order.
However, we will make exceptions for returns/exhanges ONLY
if:
- You have received a wrong order due to a mix-up on our
part,
- Items to be returned/exchanged have not been opened/used,
and
- Requests for exchanges are made within 3 days from time
of receipt.
Order Alteration
or Cancellation
Due to the nature of our set-up and business, we are unable
to entertain any cancellation of orders.
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