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Shipping & Payments  

Shipping Options and Charges

Delivery to your home/office

For deliveries within Malaysia, please select Malaysia Shipping Rates for shipping methods. A flat rate of RM8 will be charged on orders below RM100. FREE delivery for orders of RM100 and above. All deliveries are shipped via Poslaju Malaysia.

For deliveries to other ASEAN countries, please select ASEAN Shipping Rates for shipping methods. A flat rate of RM15 will be charged on all orders. All deliveries are shipped using Registered Post.

Please note that payments must be made using the NBePay payment method. Orders will be processed and sent off within 24-48 working hours from time of successful payment. For Poslaju's delivery time frame, please refer to www.pos.com.my

 

Personal collection at designated spots

Personal collection currently unavailable till further notice :(

 

Return and Exchange Policy

Due to hygiene and local health and safety regulations, we are not able to accept returns/exchanges of products sold. Samples are available for most of our products at affordable prices, so do test the colors before committing to a large order.

However, we will make exceptions for returns/exhanges ONLY if:

  • You have received a wrong order due to a mix-up on our part,
  • Items to be returned/exchanged have not been opened/used, and
  • Requests for exchanges are made within 3 days from time of receipt.

 

Order Alteration or Cancellation

Due to the nature of our set-up and business, we are unable to entertain any cancellation of orders.

 
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